⚠️ Beware of Unauthorized Agencies: Book Safely at Riad Dar Saad

At Riad Dar Saad, we are committed to offering a warm, authentic, and transparent experience to every guest who walks through our doors. However, in recent months, we have unfortunately encountered several situations where travelers arrived at our riad believing they had a confirmed reservation, only to discover that their booking had been made at a completely different property, often of a lower category.

❌ The problem: False or misleading bookings

We have identified a common pattern in all these cases: the reservations were made through unauthorized third-party platforms, including:

• Stockotels
• Evolution Travel
• Iciglo
• And others

These entities often present professional-looking itineraries that include photos, addresses, and detailed descriptions of Riad Dar Saad. At first glance, everything may appear legitimate.

However, the contact information is often missing, replaced, or redirected through generic emails and phone numbers not associated with our riad.

As a result, guests believe their reservation is confirmed at Riad Dar Saad, but no booking has ever been made in our system.

Worse still, these agencies have never contacted us to check availability or confirm any details.

If you ever have doubts, we strongly encourage you to contact us directly before making a payment.

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🔍 How to recognize an unreliable agency and book safely at Riad Dar Saad

To avoid confusion or fraudulent bookings, it’s important to recognize the warning signs of an unreliable agency.

Here’s what to look out for:

• The agency uses a free or generic email address (e.g., Gmail, Yahoo, Hotmail)
• There is no professional website or the site lacks clear contact details
• The exact name of the accommodation is missing or vague in the confirmation
• They don’t reply to questions or messages in a timely and professional way
• They cannot be found on trusted platforms such as Google, TripAdvisor, or Trustpilot

In short, if a company is difficult to verify online or doesn’t clearly connect you to the property, it’s best to avoid it. Trustworthy agencies will always provide clear, direct, and transparent communication.

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✅ How to book safely at Riad Dar Saad

To ensure peace of mind and avoid unpleasant surprises, we strongly recommend booking through official and verified channels only.

Riad Dar Saad accepts reservations exclusively through:

• Our official website – where you’ll find the best rates and flexible policies
• Booking.com – one of the most trusted booking platforms worldwide

Any other website, agent, or third party is not authorized to confirm or sell stays at our riad.

If you ever feel unsure about your booking, please don’t hesitate to reach out. You can always contact us to verify your reservation or ask any questions.

• Email: darsaadriad@gmail.com / contact@riad-darsaad.com
• WhatsApp: +212 6 56 00 2865

We are here to help you plan your stay with confidence and enjoy a smooth, safe, and memorable experience in Marrakech.

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Your peace of mind matters to us.

At Riad Dar Saad, we take pride in offering not only a beautiful place to stay, but also honest communication, transparent pricing, and direct service.

In a world full of online offers, it’s easy to be misled — but with just a few precautions, you can avoid fraudulent agencies and ensure your stay is exactly what you expect.

We remain fully available to answer your questions and help you book with confidence. Your Marrakech journey deserves to start on solid ground — and we’re here to welcome you.

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💬 Frequently Asked Questions